Hearing from our customers is very important to us as we want to provide you with excellent service and give you good value for money at all times.
Here you will be able to find the contact details for specific departments. Click here to find your estate manager.
By email
- Repairs Hotline: hotline@alliancehomes.org.uk
- Customer Services: customerservices@alliancehomes.org.uk
- Accounts Payable (for businesses): financeteam@alliancehomes.org.uk
By telephone
- Call 03000 120 120 for all enquiries and repairs. Lines are open 8am-6pm.
- For out of hours emergencies, call 01934 622 669.
- For enquiries about The Information Station, call 0300 111 3012.
By post
-
Portishead office
40 Martingale Way
Portishead
BS20 7AW -
Harbour Court office - not a public office
Harbour Court
Serbert Road
Portishead
BS20 7GF -
The Information Station
5-6a St Andrew's Parade
Weston-super-Mare
BS23 3SS
Directions to Alliance Homes are available here
Other useful contacts
- North Somerset Council (switchboard): 01934 888 888
- Bristol Council: 0117 922 2000
- Liberata (for council tax and housing benefit): 01934 888 136
- Support Against Racist Incidents (SARI): 0117 942 0060