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Alliance Homes - Stronger communities, better homes, smarter business


Sheltered housing


Alliance Living's sheltered housing is the name given to self-contained flats and bungalows that are designed and managed specifically for older people or people with physical or sensory impairments.


Sheltered housing offers you:

  • Your own home with your own front door
  • Independence
  • Good quality housing
  • A 'home for life' with full security of tenure
  • Support when needed through our Community Alarm Service
  • Peace of mind, with help on hand 24 hours a day, 365 days a year (via our team of support staff and the call monitoring centre)
  • Security
  • Being part of a community
  • The opportunity to take part in Social Activities

The great majority of our sheltered properties are flats or bungalows which include:

  • One or two bedrooms
  • A self-contained kitchen
  • A separate living room
  • A self-contained bathroom or shower
  • Full central heating
  • Secure doors with suited lock systems
  • Modern heat and smoke detection systems

Our Sheltered Housing Schemes

House Button

Alliance Homes has a number of sheltered housing schemes across North Somerset. View some of the list of properties by clicking here.


We provide three different support options:

An initial assessment will be carried out by an Independent Living Advisor to identify the right support level for you, dependent on your needs and assist you with any immediate issues. We will review your needs yearly, or more frequently if required, to check you are receiving the correct support level to help you to continue to live independently in your own home.

Option 1– Low Support 

  • 24/7 community alarm service
  • Help in an emergency (Monday to Friday 8.45am – 4.30pm) from one of our Independent Living Advisors
  • A yearly check on your wellbeing and that your emergency contact details are correct
  • Access to social activities in our community centressocial activity

Option 2 – Medium Support

  • Everything on the low support service menu
  • A weekly visit to check your welfare and help you resolve any issues
  • Up to four intercom calls a week through the community alarm system to check on your continued welfare
  • A support plan which identifies your support needs and how we can help you

Option 3 – High Support

  • Everything on the low support service menu
  • Up to five visits a week (Monday to Friday) to check on your welfare and help you to resolve any issues
  • Up to seven intercom calls a week through the community alarm system
  • A support plan which identifies your support needs and how we can help you


If you receive any amount of housing benefit (even if it's only a small amount each week) the 'Supporting People Initiative' will fund your 'support' service charge for you. If you do not receive any housing benefit, you can still ask the Supporting People Team for a 'financial assessment' to see if you can get any help towards paying your 'support' service charge.

Applying foSheltered resident with support workerr sheltered housing

To apply for sheltered housing couldn't be easier, visit the HomeChoice website where you can apply and then bid for accommodation.  This also applies if you want to transfer from another Alliance Homes property.


Getting involved

We realise that many older people have vast and varied life experiences and there are opportunities through forums and working groups for you to become involved and shape the future of the services you receive and make a positive and meaningful contribution.


More information

Find out more about information about getting involved

Other useful links for older persons support services in your area

For more information on this service contact us 

Back to the top


List of services
Alliance Living main page
Community Alarm Service
Floating Support Service
Home from Hospital Service
Key Safe
Sheltered Housing
Social activities
Step Up Project
Tenancy Support Service
The Older Persons Support Alliance (opens in a new window)
The Support Alliance (opens in a new window)

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