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Have your say

We value your opinion, that’s why we’ve introduced HIVE, our new online community. HIVE makes it easier for you to share your views and tell us what you care most about - Your ideas will help shape the future of Alliance Homes.


It’s important to us that we can hear from as many customers as possible which is why HIVE is so exciting. All activities can be completed in the comfort of your own home and at a time which is convenient to you. The more you get involved, the more we can ensure we build our services around your needs.


HIVE is not just about surveys. With a variety of activities ranging from polls, discussion forums and diaries, there's something for everyone. You’ll find out what others are thinking and we will be able to share the changes we’re making as a result of your ideas.

  • Regular monthly seasonal/fun polls with instant results
  • Regular polls where we have a simple question to ask you
  • Discussion forums
  • Online focus groups
  • Consultation activities
  • Surveys
  • Share back results and next steps

As a thank you for contributing to HIVE, each month you’ll have a chance to win one of four £25 Amazon vouchers.

HIVE will be managed by our research partner MARU/Matchbox, so everything you take part in will remain completely confidential.

Why we’ve launched HIVE
Traditional approaches to customer engagement have often been limited to those who are available at a specific time. We really want to understand the views and needs of as many of our customers as possible. HIVE makes it easier than ever before for everyone to get involved.

Other involvement
In addition to HIVE we'll also deliver other activities to ensure everyone can be included. We'll sometimes therefore have face to face opportunities and continue to do some telephone surveys when needed.

Equality Act 2010
At Alliance Homes, we're committed to ensuring that everyone is able to contribute and have their voice heard. If you have any questions or would like to participate please email us at hive@alliancehomes.org.uk