Skip to Content

Changes to our out-of-hours service

We’re pleased to have appointed npa 24:7 to deliver our new out-of-hours emergency hotline.

The change in provider means it’ll be even easier to report an out-of-hours issue or repair to us.

If you need urgent assistance outside of our normal opening hours, simply dial our normal number 03000 120 120 and you’ll have the option to be automatically transferred to our emergency team.

This will save you having to remember two numbers if you ever need to get in touch with us in an emergency.

Our Contact Team are available as normal between 8am and 6pm and you can reach us on the phone, by email or via social media.