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Help us to help you

Over the next few weeks we're carrying out some research to help us design services to meet your needs.

If you’ve recently signed up to HIVE, our new online platform, you’ll receive an email when this survey is available.

If you’ve not signed up to HIVE, you can still take part as we'll send an email directly to your inbox. The email address this will be sent from is:

We’re conducting some phone surveys and these will be carried out by Peak Answers who'll let you know that they're calling on our behalf. 

If you complete our tenant survey, we'll send you a £5 digital Amazon voucher as a thank you!

If you're an ALC customer, we'll be calling you too and our partner agency TLF will be doing these for us.