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Leasehold service charges

Breakdown of your leasehold service charges
Repairs provision for communal repairs

All communal repairs are managed by us and the cost of which is proportioned by properties in your block and included in your service charge account. We can offer you a comprehensive repairs service should anything go wrong in your home.

Window cleaning

Our contractor will clean all external windows. In adverse weather conditions, the contractor may ask for permission to defer the cleaning of windows.

Garden maintenance

Our contractor has a clear specification of works to complete at certain times of the year. We only charge you for works directly related to your block.

Communal electricity

The cost of electricity from the landlord’s meter to communal lighting, television signal boosters, fire detection equipment, door entry systems and emergency lighting in each block.

Buildings insurance

We've sent your details or your annual premium and a notice from the insurer / broker.

All of our sheltered leasehold schemes are covered under North Somerset Council's main property insurance scheme with Chartis Insurance.

Support services

A set fee per week for the call monitoring facility.

Servicing of firefighting equipment

Where fire fighting equipment exists, these are regularly checked, serviced and maintained by qualified specialist engineers.

Fire panel testing

The Regulatory Reform (Fire Safety) Order 2005 and British Standard BS5839 require us to check the fire detection system at every block of flats on a weekly basis, where a communal fire panel exists.

Legionella water management

We're required to protect tenants and leaseholders by completing adequate water management and testing where a communal water system exists. We adhere to all statutory requirements and best practice guidance in this area.

Communal cleaning

Where this service takes place, the cost of a weekly clean to all communal parts of the building.

Gas servicing

If you have subscribed to our gas servicing contract, the cost has been included in this estimate.

Ground rent

A fixed amount charged in accordance with your lease.

Management charge

The cost of support and administration of the leasehold service including the collection of service charges and undertaking resident involvement activities.

Reductions & local arrangements

From time to time we may agree with you not to recharge all or part of a specific element of your service charge.

You can also download your copy of our schedule of fees & charges for 2019-2020 here.