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Customer research starts

Over the next few weeks we're carrying out some research to help us design services to meet your needs.

If you’ve recently signed up to HIVE, our new online platform, you’ll receive an email when this survey is available.

If you’ve not signed up to HIVE, you can still take part as we'll send an email directly to your inbox. 

We’re conducting some phone surveys and these will be carried out by Peak Answers who'll let you know that they're calling on our behalf. 

If you complete a survey, we'll send you a £5 digital Amazon voucher as a thank you! If we need to send you a printed voucher we'll ask you to confirm your home address.