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Getting to know you...


We're looking to understand our customers even more. If we know you, we can design our services to better meet your needs.

We're starting work with an agency to talk to our customers to understand what’s really important to you and what we can do better.

You may be contacted by QRS Market Research or Balloon Research in the next few weeks to see if you would like to be included in the first stage of this work. We really want to hear your honest opinions, which is why we're working with these independent organisations.

If you don’t get called on, don’t worry, we'll be in touch over the summer so you can get involved in our full survey.

Any questions? Email