Hive is our online customer community, a space where your voice helps shape the future of Alliance Homes. Whether it’s sharing ideas on future plans, giving feedback on policies, or helping us improve services, Hive puts you at the heart of what we do, so we can design services around your needs.
Why join Hive?
- Take part anytime, anywhere – no meetings, no pressure, get involved in as much or as little as you like
- Make a real impact - we act on feedback and share back what’s changed
- Monthly prize draw - win one of four £25 Amazon vouchers for taking part
Here’s what Hive members say about their experiences:
“I have a chance to express my views and feel they are taken into consideration.”
“The connection and communication between members and Alliance Homes is excellent.”
“Being part of a community where we can have a say is really refreshing.”
"Feeling that my opinion matters.”
“The feeling that I'm participating in something that will benefit residents of Alliance Homes”
What you’ll get involved in
Hive members have already helped shape many areas of our service, including:
- The design and testing of Connect, our online portal
- Voting for which local organisation receives our Community Together Grant
- Our Sustainability Strategy and Neighbourhood Strategy
- Helping to choose our Charity of the Year
- Reviewing our new website design
- Improving our policy summary leaflets
- and much more.
Hive is managed by our research partner, The Harris Poll UK, (formerly MARU/Matchbox), and everything you share is kept confidential.
Once you’ve signed up, you’ll start receiving email invitations to take part in surveys and more. You’ll also get regular newsletters showing how your feedback is making a difference.
We also keep our 'Buzz from Hive' webpage updated with latest changes and update, read out latest update here.
Other ways to get involved and useful information
Buzz from Hive - responding to customer feedback
Find out how Hive members are helping to shape our services.
Surveys
Your feedback helps us improve our services, and you may occasionally be invited to complete a survey.
Customer panels
Meeting and listening to our customers.
Stay informed
Read InTouch, our bi-monthly customer newsletter.