We want to keep our customers and stakeholders informed about how well about how well we're doing, in this section you can view and download our reports and details of our performance metrics. 

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Reports

Take a look through our reports to find out more about how we're doing.

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Tenant Satisfaction Measures

The Tenant Satisfaction Measures assess how well landlords are doing in providing good quality homes and services.

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Quarterly performance

We track and measure performance across our services and publish a quarterly report to share our progress.

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Tenant Satisfaction Measures (TSMs) results 2025/2026

Our Tenant Satisfaction Measures (TSMs) examine our performance between 1 April 2025 and 31 March 2026.

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Our ratings and assessments

Credit Rating - A2

Moody’s have rated Alliance Homes as an A2 organisation, they stated that our credit strengths are: 

  • Robust financial management supports margins 
  • Solid liquidity and strong covenant headroom
  • Supportive institutional framework in England 

You can read our Moody's Credit Analysis in more detail here.

Regulatory Judgement - G1/V2/C2

Following an inspection by the Regulator for Social Housing completed in September 2026, Alliance Homes retained its G1 governance grading and V2 viability grading and received a C2 consumer grading. The judgement recognised strengths across the organisation, including health and safety compliance, customer engagement and governance, while confirming areas where further improvement is needed. We welcome the feedback and remain focused on delivering great services for our customers.  

You can read the full regulatory judgement here.