Image of man in hat gardening

The 2024/25 Environment, Social and Governance Report is now published

25/09/2025

Our annual Environmental, Social and Governance (ESG) report shows how we're committed to sustainability, supporting our colleagues, customers, suppliers, and the communities we work in, and making sure we’re well governed.

Over the past year, we’ve taken significant steps forward, delivering meaningful environmental, social, and governance improvements — guided by our commitment to achieving net zero carbon emissions by 2050.

Providing the best quality homes possible is at the heart of our efforts. We’ve made significant progress in retrofitting existing homes with energy efficiency improvements. Through our Warmer, Greener Living scheme, we’ve added insulation, solar panels, and other energy-efficient upgrades to more homes than ever before.

This year, our support services have helped more than 6,500 people across our communities — offering a wide range of support such as assistance with settling back home after a hospital discharge, and energy advice.

We’ve continued to invest in our people through training, development, and wellbeing initiatives. We’re proud to have once again been recognised as a Great Place to Work® — and named one of the UK’s Best Workplaces™ for women and for wellbeing.

Take a look at the report and find out more about how we’re doing to deliver positive environmental and social outcomes for our residents, communities, and future generations.