Here you'll find all the information you need to help manage your tenancy. It includes service and information for all customers, with guides to understanding your tenancy, reporting repairs and information for homeowners.
Managing your home online
It's easy to manage your home online with Connect, our online customer portal.
With Connect, you can:
- Report, view and manage your repairs
- View your account and make payments
- View and print your rent statements
- View documents related to your tenancy and property
- View and edit your personal information
- plus lots more.
Your tenancy
How to understand your tenancy.
Paying your rent and other charges
We have made paying your rent and other charges as simple as possible.
Repairs
Report a repair and see which repairs are our responsibility and which are yours.
Staying safe at home
We're committed to keeping you safe.
Maintaining your home
How we'll invest in your home and what you can do to look after it and get the most from it.
Report damp and mould
If you think you have a problem with damp and mould, let us know.
Homeowners
Find out about your leasehold including costs and responsibilities.
Connect, our customer portal
Connect is the Alliance Homes customer service portal - Save time, do it online!