Gas servicing offer for leasehold customers

If you are a leaseholder, it is your responsibility to make sure your home is gas safe. If you would like to sign up for Alliance Homes’ gas servicing, please visit our 'Gas servicing for leasehold customers' webpage and complete the webform. Registration ends Wednesday 4 March 2026.

About your leasehold home

Here you'll find helpful information about your lease, including an A-Z of leasehold service charges, details about the Right to Manage, information on fees and charges and the option to register for Alliance Homes gas servicing.

As a leaseholder, you have a legal agreement with us that sets out your rights and responsibilities. Alliance Homes owns the freehold of your block. When you buy your flat or maisonette, you are given a leasehold interest in your home.

As the freeholder, we are responsible for managing and maintaining your the structure and outside of the building, as well as communal repairs and shared services. As the leaseholder, you're responsible for repairs and improvements inside your home and for any services you use only for your property.

For information on how we manage leasehold homes and what you can expect from us, please read our Leasehold Management Policy, which sets out our services, including repairs, service charges, consultations and more. 

Gas safety

Your gas appliances must be serviced every year for safety. Alliance Homes can arrange this for you, and you can also sign up to one of our gas servicing offers, which include an annual service and safety check.
Find out more here

If you choose to arrange the service yourself, you must use a Gas Safe registered engineer and send us a copy of the certificate.

If you rent out your flat and it contains gas appliances, you must follow the Gas Safety (Installation & Use) Regulations 1998, which legally require you to complete a gas safety check every year..

Get involved

We encourage all our customers, including leaseholders, to get involved in shaping the services we provide.

One way to do this is through Hive, our online community, where you can share your views, join discussions, and have your say on decisions about leasehold services and the issues that matter most to you and other Alliance Homes customers.

Become a Hive member today

 

Important information for leaseholders

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Leasehold service charges

A–Z of service charges that leasehold customers may be responsible for

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Right to Manage

Information about the rights of leaseholders to take over the management of their building.

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Leasehold fees and charges

Understanding the fees and charges of a leasehold property.

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Gas servicing for leasehold customers

We provide regular gas safety checks and servicing for leasehold customers, helping to keep your heating system safe and efficient.

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Useful information and related documents