The rent you pay helps us to deliver our services, from carrying out repairs and making improvements to your home, to investing in our neighbourhoods and tackling the housing crisis.  

As a housing association, every penny of rent goes back into our services. You can see how we’ve spent your rent in our annual report, take a look here (page 8).

How we set your rent 

Rent is set in line with our Rent Setting Policy and follows government guidance. 

The way your rent is calculated depends on the charge type applicable to your property.  

  • Social rent – this is calculated using the formula set out by government and is flexed up by 5%
  • Formula rent – this is calculated using the formula set out by government
  • Affordable rent – this is set at up to 80% of market rent when the property is first let 
  • Affordable Local Housing Allowance (LHA) rent – this is set at up to 80% of market rent when the property is first let but subject to a cap
  • Temporary Housing rent – this is calculated using the formula set out by government
  • Shared Ownership – this is calculated as per the terms of the lease 
  • Shared Ownership (CPI +1%) – this is calculated as per the terms of the lease.

If you have any questions about the rent you pay, head over to Connect, our online customer portal to view your account. Alternatively, you can:

Annual rent changes

Each autumn we review rents for the year ahead, following the government’s rent‑setting policy. Under current rules, rents for most rented homes can increase by the September CPI figure plus 1%.

For 2026–2027, this results in a 4.8% increase. Shared ownership rents are reviewed separately, based on the terms of each lease.

We’ll write to all residents in February with personalised information. New rents then apply from early April, depending on the type of tenancy or lease.

For more details, please visit our annual rent changes webpage.

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