Your neighbourhood

We believe everyone should feel proud of where they live and that includes the surroundings and communal spaces.

Untidy areas and litter not only create a poor impression but also contribute to a negative image. That’s why we’re committed to improving communal and community spaces through our dedicated services.

We also recognise that maintaining clean and safe spaces is a shared responsibility. Customers are encouraged to report issues such as excess litter or rubbish so we can take action quickly.

Our commitment to improving these areas includes responding to the following:

• Fly-tipping
• Obstructions in communal entrances and hallways
• Abandoned vehicles
• Graffiti
• Vandalism
• Nuisance dogs
• Health and safety concerns

Report an issue in your neighbourhood

If you're concerned about an issue in your neighbourhood, report it to us by:

• calling 03000 120 120
• emailing act@alliancehomes.org.uk
• Completing our online 'Contact us' webform
• sending us a message through Live Chat on our website
• Writing or visiting us at Alliance Homes, 40 Martingale Way, Portishead, BS20 7AW

Our Estate Management Policy outlines our approach and how we respond to these concerns.

If you have an issue with a park or open space near you that isn’t managed by Alliance Homes, please contact your local authority.

We also support community projects that help customers feel more connected to their neighbourhood. These projects aim to bring people together and encourage active involvement in shaping the places you live.