If you want to end your tenancy you need to:

Give us at least four weeks' notice in writing using the property vacation form.

We will need the following information before you leave us:

  • the date you intend to leave
  • your forwarding address
  • a contact telephone number.

Allow us access to the property at your earliest convenience so we can get ready to carry out any repairs that may be needed. 

Leave the property in good condition. You may be charged for any damage that is not regarded as being caused by fair wear and tear.

Make sure your rent account is clear.

Once you have completed your vacation form you can send this to us as a message in Connect, or emailing your tenancy office. When your tenancy has ended you will continue to have access to Connect for six months.

If you are acting on behalf of a tenant who has passed away

Please notify us of the death as soon as possible. If you return the keys to us within 2 weeks, we will not charge rent on the notice period and as long as you: 

  • give us access to the property at your earliest convenience so we can get ready to carry out any repairs that may be needed
  • provide us with a copy of the death certificate once you have it
  • leave the property in a clean and tidy condition, cleared of all furniture and other belongings.

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