Our Equality, Diversity and Inclusion (ED&I) Customer Group is made up of customers who are interested in helping make our services more inclusive and accessible for everyone.

We'll contact the group from time to time when there are opportunities to get involved in discussions, give feedback on plans, review ideas or help shape ED&I initiatives and activities.

You can find out more about our approach in our Alliance for All commitment, and we'll share updates on our Equality, Diversity and Inclusion webpage.

What you can expect

We're looking for customers who are interested in equality, diversity and inclusion, or who have experiences and perspectives that can help us improve our services.

As a member of the group, you can expect:

  • A welcoming, inclusive and informal space where you can openly share experiences and ideas.
  • Attend meetings in-person at our office or community spaces or online depending on works best for you.
  • Opportunities to connect with a diverse mix of customers who bring a range of backgrounds and viewpoints.
  • Support with travel or travel costs, plus a thank you voucher for your involvement.

How to join

If you’d like to help shape our approach to ED&I, we’d love to hear from you. Email customerengagement@alliancehomes.org.uk or call 03000 120 120 to register your interest. We will then contact you with opportunities to get involved in.