The following Committees have been established by the Board to provide independent scrutiny and challenge:
- Audit and Risk Committee
- Remuneration Committee
The Board regularly meet with the Customer Scrutiny Panel which plays an important role in shaping service delivery.
Carol joined the Board in 2020 to support organisational development and our design and transformation agenda. She is the Interim Chair of the Board and Senior Independent Director.
Carol is an experienced non-executive director and chair, with many years’ experience at board level. She is also Vice Chair Emeritus of UN Women UK. A specialist in Diversity, Equity and Inclusion, Carol has over 25 years’ experience in talent management and workforce development, with strong commercial and financial insight.
Carol was awarded an OBE in the Queen’s 2015 Birthday Honours List for services to women in business.
Louise has worked in social housing for over 20 years and has extensive experience of leading major change and modernisation programmes, as well as contributing to strategic partnerships that deliver improved outcomes for residents and communities. Louise is passionate about social justice and about delivering services and homes that customers genuinely rate as great places to live. She has been the Chief Executive of Alliance Homes and a Board member since 2016.
Prior to joining Alliance Homes, Louise was Executive Director of Customer Services at Curo Group. She has also held senior roles including Operations Director at Gloucester Housing Association, and previous positions at Somer Community Housing Trust, Guinness Trust and Knightstone Housing. In addition, Louise has held a number of Non‑Executive Director roles.
Jon joined Alliance Homes in 2024 as Chief Finance Officer, and became a Board member in September 2025.
Jon has more than two decades of financial leadership experience and a wealth of expertise in the property development sector. As Finance Director at a Bristol-based property developer, he played a key role in delivering landmark regeneration and new build projects, including the Carriage Works development in Bristol, working closely with Homes England to secure funding.
As Chief Finance Officer and member of the Board, Jon is focused on making sure we continue to make sound financial decisions that support our ambitious plans to invest in our homes, build new affordable housing, and provide great services for our customers.
Joy is the Chair of the Audit and Risk Committee and is also the Member Responsible for Complaints. She has also been identified by the Board as Chair Designate, meaning the Board has agreed that Joy will become Chair in the future, subject to timing and the completion of the necessary processes. This approach supports a smooth and planned transition, while providing continuity and stability.
With a background in accountancy, Joy has extensive experience supporting a wide range of banking and not‑for‑profit organisations and is a member of the Institute of Chartered Accountants in England and Wales.
Joy was previously Chief Executive Officer of Integrity Action, a UK‑based international non‑governmental organisation that builds integrity and resilience in some of the world’s most challenging environments. She was awarded the Institute of Directors’ Director of the Year award for the South East in 2013 in recognition of this role.
Paul joined the Board in 2020 and is a member of the Audit and Risk Committee.
He has over 40 years’ experience in engineering, construction and built asset management, including more than 10 years as a non-executive director and non-executive chair. He has also been a trustee of several charities, an Officer in the Army Reserves and both a school and FE college Governor.
During his career, Paul has held several senior executive roles, including chief executive officer and chief operating officer and has previously led multi-disciplinary teams across EMEA delivering large and complex construction projects. He has experience in initiating, leading or governing joint ventures and strategic alliances, and brings a deep understanding of enabling technology and business performance management.
He spends much of his time working as an executive coach and commercial mediator.
Amanda joined the Board in 2022 and is the Interim Chair of the Remuneration Committee.
She is a professional trustee and business lawyer with 30 years’ experience across both commercial and not‑for‑profit and charitable organisations, including in the property development sector.
Amanda is currently Chair of Trustees for the Thames Water Pension Fund and the Thames Water Mirror Image Pension Fund and is also a trustee of Victim Support and the Bristol City Robins Foundation. She continues to work as a lawyer and as a pensions trustee.
As a qualified executive coach, and drawing on her experience across several sectors, Amanda strongly believes that good governance and compliance should sit alongside empathy and care when delivering services to customers. She believes that a safe and comfortable home is a fundamental right and a strong foundation for enabling people to fulfil their potential. Amanda brings a broad range of experience and skills, with a focus on supporting organisations to be effective and to deliver positive customer experiences.
Ciaran joined the Board in 2022 and is a member of the Remuneration Committee. He is a local councillor and was Mayor of Weston-super-Mare in 2023/2024.
He has over 10 years’ experience delivering services to communities and has previously worked at organisations such as National Energy Action, Department of Energy and Climate Change and Citizens Advice where he was responsible for leading programmes of multi-national services supporting 100,000s of people a year.
Ciaran is passionate about the positive impact that housing can have on communities and how this can play an important role in tackling inequalities. He brings a range of experiences and skills that focus on delivering community centric services, implementing change and bringing the voice of communities into decision making.
Venura Perera joined the Board as a co-opted member in summer 2025, bringing a strong background in technology, data science, and inclusive design. Venura is also a member of the Audit and Risk Committee.
He’s the co-founder of Jolly Green Frogs Ltd, which builds AI tools to support accessibility and education. Before that, he was Director of Innovation at Allianz UK, where he set up a new team and helped launch a business focused on using data to improve services.
Venura has hands-on experience creating digital tools for websites, mobile apps, and desktop platforms. He’s passionate about inclusive technology and currently works part-time as Chief Technology Officer at Inclued.AI, leading the development of tools that help organisations write more inclusive content.
He also cares deeply about social impact and governance. He’s an Associate Non-Executive Director at Devon Partnership NHS Trust, where he advises on digital transformation and chairs the Charitable Funds Committee.
The register of board member declarations of interest is available to view upon request.
If you’d like more information about becoming a Board member, please get in touch with our Business Services Team.
Legal structure
NSAH (Alliance Homes) Limited - Parent Organisation
- Community Benefit Society: 29804R
- Registered Provider of Social Housing: L4459
- VAT: 193643288
Alliance Homes (Ventures) Ltd
- Company No: 7632446
- Wholly owned subsidiary
Non-trading companies
- Alliance Living Care Ltd - Co. No. 04164129
- Alliance Homes Partnerships Ltd - Co. No. 11270306
Dormant companies
- Alliance Homes Sales Limited - Co. No. 10366705
- Alliance Homes Design & Build - Co. No 10366730
Role of Executive Board members
Alliance has two Executive Board members, the Chief Executive Officer (Louise Swain) and Chief Finance Officer (Jon McMahon). Executive Board members are full-time employees who also serve as members of the Board, carrying out the same statutory duties as all other Board members, acting with reasonable skill, care and diligence.
Alongside all other Board members, Executive Board members must uphold the principles of the NHF Code of Governance: accountability, integrity, openness and inclusion. They share collective responsibility for the organisation's strategy, risk management, and overall governance.
In line with best practice, Executive Board members are always in the minority on the Board and at Board meetings. This ensures independent oversight and strong control and assurance.
To maintain robust governance, Executive Board members cannot serve as Chair or Senior Independent Director, nor can they sit on key Board committees, such as the Audit and Risk Committee or Remuneration Committee.
Company Membership
Company membership gives individuals a formal connection to Alliance Homes. Members don't receive financial returns as they might in for-profit organisations, but they do have a say in how the organisation is run. For example, they can vote at the Annual General Meeting (AGM) and help shape the future of the organisation.
Our Company Membership Policy explains who can become a shareholding member of Alliance Homes. Membership is open to eligible tenants, leaseholders, independent board members, and people who live or work in North Somerset and support our goals. To apply, you’ll need to meet the criteria and agree to follow our rules and policies. Applications are reviewed by the Company Secretary, with final approval from the Board. If accepted, your name will be added to our membership register. Membership is reviewed annually.
If you would like to apply an application form can be found at the bottom of the page.
Company Membership
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Group Structure Chart Updated April 2026
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Company Membership Factsheet 2024
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Alliance Homes Company Membership Application Form