We understand that losing a loved one is a difficult and emotional time. Dealing with different organisations, making arrangements, and notifying services of the bereavement can be particularly challenging. We're here to help and support you through the process.
Please notify us of the death as soon as possible. To do this, download the 'Notice to end tenancy following a death of a tenant' form.
Email the complete for to asklettings@alliancehomes.org.uk, post or deliver it to us at 40 Martingale Way, Portishead, BS20 7AW.
If you return the keys to us within two weeks, we will not charge rent on the notice period. You will also need to:
- Give us access to the property at your earliest convenience so we can get ready to carry out any repairs that may be needed
- Provide us with a copy of the death certificate once you have it
- Leave the property in a clean and tidy condition, cleared of all furniture and other belongings
- We also need the Executors of the Will’s contact details or the Next of Kin.
Updating other organisations - Tell Us Once service
We appreciate this can be an upsetting time for family and friends. We recommend using the Government’s ‘Tell Us Once’ service, which enables you to report a death to most government organisations in one go.
Alliance Homes is not included in this service, so you will need to notify us separately.
Help and support
The following services are available from Alliance Homes to help you through difficult times, including bereavement, and to support you with any changes to your tenancy.
Tenancy support service
Our Tenancy Support Service can help you manage the changes that come with a bereavement. The team can provide guidance on what needs to happen next, offer practical support, and help you access the services you may need during this difficult time.
Tenant Support and Wellbeing Service
Our Tenant Support and Wellbeing Service is free to access and available 24 hours a day, 7 days a week. It provides confidential counselling, advice and support on a range of issues, including bereavement, helping you whenever you need someone to talk to.
Useful information and related documents
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pdf 9723Kb
Moving Out Of Your Home
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docx 48Kb
Alliance Homes Property Vacation Form Acting On Behalf Of Deceased
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docx 42Kb
Notice To End Tenancy
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docx 43Kb
Notice To End Tenancy Following The Death Of A Tenant