Our annual Environmental, Social and Governance (ESG) report highlights our commitment to sustainability, the people we work with and our good governance.
Each year we publish our Annual Report, a review of what we’ve achieved and our performance over the past year.
Over the past year we’ve been making changes in the way we work to improve our repairs service.
How we’ve listened, learnt, and how we’re continuing to improve our services for you.
This report covers our complaints handling performance from April 2024 to March 2025.
Alliance Homes customer and Scrutiny Panel member, Alisa, has been recognised as an ‘Engagement Hero’ by Tpas, the leading tenant engagement organisation.
Connect, our customer portal, has officially turned one year old! Celebrate by entering our competition to win £250 in vouchers.
Hundreds more Alliance Homes customers are set to benefit from energy efficiency upgrades to their homes following a successful bid for government funding.
Eleven local community groups and initiatives across North Somerset have received more than £31,700 in funding thanks to the latest round of Alliance Homes’ Communities Together Grants.