We're looking for customers to join our new Complaints Panel

This'll be your opportunity to review and offer feedback on how we're managing complaints.

It's important to us that customers are at the heart of everything we do, helping to shape our services and improve the overall customer experience.

We've developed a Customer Engagement Framework that sets out how we want customer voices to influence our services, inform our decisions and ensure we delivery the best possible outcomes for you.

One of the ways we do this is through our Customer Panels. So, if you are an Alliance Homes customer who wants to make a difference for your community and shape our services? We have a number of customers panels you can be a part of.

Our customer panels

Alliance Homes' Customer Feedback Panel Members In Discussion

Customer Feedback Panel

Our Feedback Panel brings a group of customers together to look at certain issues in depth and bring the customer's voice into into the process of continuous improvement. 

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Complaints Panel Image

Complaints Panel

We're looking for customers to join our new Complaints Panel.

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